Project & operations manager · development · strategic initiatives & partnerships

Leadership that
moves work forward.

Hi, I’m Luz Marrero. I bring strategy, structure, and hands-on leadership to projects and everyday operations. Explore practical systems I’ve developed in previous roles.

Explore selected work Download project details PDF

260Partners in a sector database

$25K+In campaign revenue

Selected work · 2023—2026

From the first idea to the final details.

These initiatives reflect my experience leading programs, building partnerships, and developing systems that support clear decisions and consistent delivery. Each example connects strategic planning with hands-on execution.

Community event · August 2026

Back-to-School Resource Fair

I led planning and event-day delivery for a community fair that welcomed 750+ attendees and connected South Dade families with school supplies and local services. I led an eight-organization committee and coordinated 30+ partners, overseeing sponsorship materials, exhibitor outreach, volunteers, logistics, and impact reporting. Together, we placed 1,000+ backpacks filled with school supplies directly into children’s hands.

Committee leadershipSponsorshipVolunteer operationsImpact reporting

750+attendees

30+partners coordinated

8organizations on the committee I led

1,000+supply-filled backpacks delivered to children

Strategic planning · May—September 2026

A year-round plan for The Healing Sanctuary

I developed a strategic framework and 20-page 2026–27 roadmap to position the Homestead venue as a community hub. The proposal connects partner-led programming, facility utilization, earned revenue, and mission impact, with a phased relaunch plan shaped around renovation and construction constraints.

Strategic roadmapProgram portfolioKPIsPhased relaunch

Operations system · August 2026

Developed Operational Dashboards from Scratch

I designed and deployed a self-built Excel operations workbook that brings the calendar, programs, rentals, outreach, partners, and volunteers into one place. An executive dashboard supports day-to-day decisions and gives the team a consistent foundation for performance tracking and grant reporting.

Microsoft ExcelKPI dashboardRental pipelineProgram data

30rental prospects

11warm leads

10active partners

76volunteer participations

Venue sales & event operations · 2024—2026

Venue Rental Program

As Event Sales Manager and the facility’s main point of contact, I created a clear rental lifecycle: inquiry, screening, tour, agreement, insurance, setup planning, on-site operations, and closeout. I coordinated renters with resident agencies and managed scheduling, AV, staffing, turnover, and shared-space logistics.

Client lifecycleRisk & logisticsShared-space schedulingEvent-day lead

Fundraising event · April 2026

Annual Gala

I served as Gala Captain and Guest Liaison for an annual fundraising event with 400+ in-person supporters and 10,000+ silent auction participants. I managed 35 sponsor and table accounts, coordinated vendors and AV, the run of show, seating, and check-in, configured the live-giving platform, and supported reconciliation and donor follow-up.

GiveSmartOneCauseSponsor stewardshipRun of show

400+in-person supporters

10,000+silent auction participants

35sponsor & table accounts

Campaign leadership · 2023—2026

Seasonal giving, organized end to end

I led holiday campaigns in 2023, 2024, and 2025, and back-to-school campaigns in 2023, 2024, 2025, and 2026—culminating in the Back-to-School Resource Fair featured above. Across these efforts, I coordinated partners, volunteers, supplies, procurement, donor acknowledgments, and reporting. In 2025, I organized 51 holiday drive partners and 40 volunteer sessions, and led two simultaneous back-to-school events across separate locations, using practical trackers to keep the work coordinated.

Campaign planningDonor acknowledgmentVolunteer coordinationTwo-site delivery

3holiday campaigns led

4back-to-school campaigns led

Reviews

Luz looks at the bigger picture, finding ways to make workflows smoother, faster, and more efficient for everyone around her.

Her collaborative nature, professionalism, and steady reliability make her an invaluable cultural asset to any workplace.

-- Performance reviews and letters of recommendation

Experience built
from the inside.

I spent five years inside a South Florida nonprofit, working across family engagement, volunteer and community programs, venue operations, and development. I’ve worked with stretched resources, coordinated people with competing priorities, and built programs and systems from the ground up. That experience taught me to translate organizational priorities into practical plans, effective systems, and coordinated delivery.

I bring strategy, structure, and hands-on follow-through. From campaign planning and community partnerships to event delivery and operational dashboards, I turn goals into clear responsibilities, practical tools, and coordinated action. I listen to the people doing the work, create room for open communication, and build processes they can carry forward.

For PAVE clients and the teams I join, I turn strategic priorities into coordinated action. I align people and resources, establish accountability, and lead initiatives from planning through delivery—building stronger operations and lasting team capacity along the way.

Strategic planningCommunity partnershipsEvents & programsFundraising operationsExcel dashboardsBloomerangGiveSmartMicrosoft 365CanvaBilingual · English / Spanish

Let’s connect

Let’s talk about what’s next.

Looking for project or operations support through PAVE, or hiring for your team? I’d welcome a conversation about your goals and where my experience could make a difference. Based in Homestead, South Florida.

Email Luz · [email protected]Work with me through PAVE ↗786.387.1457

Supporting project details

Eight pages covering projects, systems, education, and experience.

View the PDF